Privacy Policy
Data Collection
Klenora Cleaning Inc. collects information necessary to provide our residential and commercial services efficiently. This includes personal identifiers such as your name, billing address, service location, email, and phone number. We also collect business-related details for our commercial clients to ensure Alberta compliance and site-specific safety protocols are met.
Technical data, such as IP addresses and site interaction patterns, may be collected through our website to improve user experience and security. We maintain transparency regarding how this data is gathered, ensuring it is limited to what is essential for scheduling, communication, and fulfilling our service agreements in Calgary and surrounding areas.
Service Provision
We use your information to facilitate scheduling, deliver requested cleaning services, and manage payments. This ensures your residential or commercial property in Calgary receives consistent, customized care according to your specific facility requirements.
Client Communication
Your contact details allow our account managers to provide proactive supervision, send service confirmations, and issue invoices. We use this data to respond to inquiries within our 24-hour emergency SLA and keep you informed of any site-specific updates.
Safety & Improvement
Information collection supports our audit-ready QR logs and verification protocols. By analyzing service outcomes, we continuously refine our hygiene standards and hazard mitigation strategies, ensuring Klenora operates as a dependable and transparent partner.
Your Rights & Data Security
At Klenora Cleaning Inc., we prioritize the security of your information. We implement robust industry-standard electronic and procedural safeguards to protect against unauthorized access, use, or disclosure of your personal data. You maintain the right to access, update, or request the deletion of your information at any time. Our commitment to Canadian privacy standards ensures your data is only shared with essential service partners under strict confidentiality agreements.